Fraudulent Emails

Charity Bank is aware that fraudulent emails are being received by people in different parts of the world which either purport to have been sent by an employee of Charity Bank, promise sums of money in exchange for payment of ‘required taxes’ or promise sums of money from the result of a large EuroMillions win.

Customers should be alert to potential scams and make additional checks to confirm they are dealing with a genuine financial services firm and if they have the correct contact details. In the event of any doubts, customers should contact Charity Bank on enquiries@charitybank.org or 01732 441900.

Charity Bank does not solicit payments on behalf of its customers. Anyone receiving suspicious e-mails should not act upon them and report the incident to their local police authorities.

The external links below provide further information on where to seek additional information and guidance on how to avoid fraud.

Remember: if it sounds too good to be true, it probably is!

Website Cloning

Fraudulent websites can be set up that clone genuine websites. Charity Bank only operates from www.charitybank.org.

How to avoid fraud

The external links below provide further information on where to seek additional information and guidance on how to avoid fraud.

Financial Conduct Authority: www.fca.org.uk/consumers/scams

Please refer to the website of the Financial Conduct Authority for more information about how to deal with scams.

Action Fraud: www.actionfraud.police.uk
The national fraud and internet crime reporting centre.

Money Advice Service on scams:www.moneyadviceservice.org.uk/en/articles/beginners-guide-to-scams
Useful tips to protect yourself from scams and identity theft.