SignHealth: Health care access for all


James Watson-O’Neill, Chief Executive at SignHealth, explains how specialised support for deaf people in the UK is helping to ease health concerns.

“For the 60,000 deaf people in the UK whose first language is British Sign Language (BSL), accessing regular healthcare and finding the support and services they need can be challenging. SignHealth recently celebrated its 30th anniversary and has grown significantly since its inception to help meet the health needs of deaf people all over the UK. We offer a range of various support services, including therapy offered directly in BSL, outreach to help deaf people receive assistance in their home, online interpreting, and domestic abuse care to help deaf women and their children build a better future.

“In November last year, when our organisation was in need of financial support, we were put in touch with Charity Bank. We were awaiting funds from the sale of some of our assets and we needed working capital to help restructure our finances.

“Working with Charity Bank has genuinely been one of the best experiences I’ve had in this sector. They’re incredibly professional, flexible and understanding and they really pulled out all the stops to make sure we received the loan in time for Christmas.

“This care and attention has enabled us to not only restructure our finances but also improve the overall working of our organisation, taking it forward in a stronger position. We have also continued to work with Charity Bank, discussing how we can evolve our relationship and how they might be able to help us on a long-term basis. SignHealth has been around for a long time already and, with Charity Bank’s support, we are confident that we will be able to continue our important work for many years to come."

“Working with Charity Bank has genuinely been one of the best experiences I’ve had in this sector.”

- James Watson-O'Neill, Chief Executive at SignHealth
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