Meet the team

Get to know the passionate and dedicated individuals driving social change at Charity Bank.

Our People

At the heart of Charity Bank are dedicated people who work in a wide variety of specialties to support charities and social purpose organisations throughout the UK.

Jeremy Ince

He/Him

Senior Impact Lending Manager

Jeremy Ince

He/Him, Senior Impact Lending Manager

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Jeremy joined Charity Bank in 2011. His role is to work with clients, helping them to evaluate the risks associated with loan finance, providing guidance and support throughout the loan application process and on an ongoing basis thereafter.

“During my time working at Charity Bank I have helped clients access in excess of £100m in Social Finance. It has been incredibly rewarding to see how this additional funding has helped them grow impact, income and support long term sustainability.”

Talya Stoll

She/Her

Prudential Risk Manager

Talya Stoll

She/Her, Prudential Risk Manager

I began my career in banking in 2015, starting as a cashier at Metro Bank before moving onto the Treasury Risk team, where I spent 7 years.

I joined Charity Bank as a Prudential Risk Manager in June 2024. My role is to oversee, monitor and challenge the financial and prudential risks at Charity Bank, so that the bank meets its regulatory and legal requirements.

I joined Charity Bank because the idea of “ethical banking” really spoke to me. It is a good feeling to know that the bank is supporting a lot of wonderful charities that might not have been able to get help from other lenders.

Rebecca MacDonald

She/Her

Non-Executive Director**

Rebecca MacDonald

She/Her, Non-Executive Director**

Rebecca is currently Head of Investment Management at Better Society Capital, a leading UK social impact investor focused on building an investment ecosystem that connects capital, expertise and ideas for better lives. Rebecca believes learning is essential to improve outcomes for people and the planet. She is the co-chair and an author of the CFA UK’s Certificate in Impact Investing which is the world’s first impact investment qualification.

Rebecca is also a member of Trust for London’s £360m Endowment Asset Allocation Committee and has previously been part of NatWest Social and Community Capital’s Credit Committee and a Trustee of UK Youth.

She has spent time at M&G on secondment helping to develop its impact investment strategy and the launch of a £5bn global sustainable and impact mandate. Prior to joining Better Society Capital, Rebecca worked in the social sector and in the UK Government including developing policies for green finance, low-income workers and community assets.

** Nominated by Big Society Capital

Ambreen Shah

She/Her

Non-Executive Director

Ambreen Shah

She/Her, Non-Executive Director

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Ambreen was appointed as Non-Executive Director of Charity Bank in July 2021. She is the EDI champion on the Board and also sits on the Audit and Risk committee. With over 20 years experience in the not for profit sector, Ambreen brings knowledge of social policy and strategy development, communications, grant funding and social/evaluative research.

Ambreen currently works as a freelancer supporting a range of charities across the UK. She is passionate about social and racial justice and supporting lived experience expertise to be heard and valued. These themes run across her work as an Associate with Getting on Board (who support greater diversity of people in the charity governance space) and Institute for Voluntary Action Research; and in her non-executive role at Smallwood Trust, where she is championing a Board shadowing programme which aims to shift power to people with lived experience.  Ambreen also is an advisory group member for Migration Exchange.

From 2018-2020 Ambreen worked at the Design Council as Director of Policy, Research and Communications. Prior to the Design Council she worked for 12 years at the Big Lottery Fund (now National Lottery Community Fund) in both their evaluation and policy functions, ending her time there as Deputy Director of England, responsible for the development of a range of multi-million-pound grant funding programmes to the voluntary and community sector.

Caroline Price

She/Her

Non-Executive Director

Caroline Price

She/Her, Non-Executive Director

Caroline Price was appointed as a Non-Executive Director of Charity Bank in October 2020. Caroline retired as Executive Director at the Big Life group with responsibility for Mental Health and Drug and Alcohol services. The Big Life group is a large social enterprise working with more than 65,000 people each year in some of the most deprived areas in the north of England. Caroline now lends her vast experience to supervise MBA students at Alliance Manchester Business School.

Nicola Clarke

Data Administrator

Nicola Clarke

Data Administrator

Clare Page

Head of Projects and Operational Resilience

Clare Page

Head of Projects and Operational Resilience

Clare has been with the Bank since 2009. She started as an IT Assistant and worked her way up to IT Manager, until 2018 where she was then tasked with overseeing the successful delivery of the Banking system replacement. In 2020, Clare progressed into her current role as Head of Projects and Operational Resilience and is currently on Maternity Leave.

“Having a breadth of knowledge across the entire organisation and being able to support various initiatives to help the bank in change for good is rewarding.

Music is a passion of mine and I have an array of instruments. I play Saxophone for a wind band and have also completed gradings in Piano and the recorder. I have started to learn sign language and hope to continue to develop this skill.”

Craig Robertson

Lending Manager

Craig Robertson

Lending Manager

With 27 years at RBS, including a decade as a Relationship Director in the Real Estate Finance Team, Craig managed a £65M portfolio across residential and commercial investments. Previously, Craig worked in Corporate Banking, managing the Bank’s relationship and risk with large manufacturing companies, inward investors, and charities like the Earl Haig Poppy Fund.

Craig also contributed to the Scottish Governments Building Scotland Fund, managing residential developers to construct energy-efficient homes. Craig is currently a Main Board Member of Hillcrest Housing Association in Dundee, overseeing 7,000 rental properties and focusing on new developments and major refurbishments.

Craig’s role in the Lending Team at Charity Bank is to assist in structuring transactions and delivering lending for clients. He enjoys delivering funding to borrowers who are able to utilise the funds to make a real difference to their communities.

More about us

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Our Impact

Explore the impact of our loans on UK charities and social enterprises and positive difference they have made to people, communities and the planet.

Impact
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ESG at Charity Bank

Our commitment to Environmental, Social, and Governance (ESG) is deeply ingrained in our ethos.

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Careers

Join Charity Bank and make a difference today.

Careers