Meet the team

Georgina’s role as a Compliance Officer is to help ensure that the Bank adheres to all applicable laws and regulations. Georgina joined in May 2024 from the Financial Ombudsman Service, where she worked as a senior adviser handling service complaints and driving service improvements. Prior to that, Georgina spent four years at Santander, gaining valuable experience in the financial sector.

Georgina enjoys how Charity Bank’s four-day week allows her to study forensic psychology in her spare time.

“I take pride in knowing that my work helps the Bank maintain its integrity and trustworthiness, ensuring a secure and compliant environment for our clients.”

Mark is one of the Lending Managers at Charity Bank, mainly working with organisations that are looking to borrow up to £500,000. He supports organisations through the initial credit process and continues to work with them through legal documentation and completion.

He has over 35 years experience within the banking sector, the past 20 years of which have been specialising in the charity sector.

“I am always inspired by the work undertaken by the organisations that we support. I love having the opportunity to meet with our borrowers to see first-hand the essential contribution the wide variety of organisations we work with make to society.”

With a background spanning membership organisations, marketing consultancy, and charities, Clare has dedicated her career to making a meaningful impact. Her expertise lies in leveraging Salesforce to streamline processes and drive positive change. By keeping things simple and effective, Clare has helped various organisations achieve their goals and enhance their operations.

“My role at Charity Bank is enjoyable as I get to work with a fantastic team to improve processes so loans are effectively managed for all our customers.”

Charles has had a long career spent mostly in the financial and consultancy sectors in investment banking, payments, cards and asset management roles in the UK and overseas, mostly in Japan. He has covered IT, real-estate, sourcing, resilience and security roles usually working alongside other operational and risk management teams.

“I find working at Charity Bank interesting and stimulating; even though I have a great deal of varied experience, there is a lot to learn. I enjoy working with the team as we craft solutions to help the Bank achieve it’s aims to be the lender of choice in the not for profit sector and to offer attractive solutions for savers. We have to be innovative and efficient at the same time. A good challenge and a great team to work with and take it on!”

“My role as Head of Lending Services is to take loans through from approval to drawdown. My team work very closely with borrowers to ensure that all conditions are satisfied and that all legal formalities are completed. I enjoy the satisfaction of knowing that the work I do helps others.”

Debbie joined Charity Bank in 2005 after 23 years with a high street bank. A relocation to Kent prompted her decision to look outside of mainstream banking for a new, exciting challenge.

Outside of work Debbie enjoys sailing on the south coast, as well as running, having completed the Brighton Marathon in 2019, raising over £2,000 for the Royal National Lifeboat Institution (RNLI).

David recently joined Charity Bank from Lloyds Bank where he had worked for over 35 years. He has extensive experience in relationship, product management and strategic planning. David is an award winning mentor to SMEs, social enterprises and charities and an active Trustee/Secretary for his local scout group in Buxted, East Sussex.

“I was attracted to my new role at Charity Bank by the vision and values of the organisation, as well as the great people that work here. I look forward to using the skills I’ve developed to make a difference to the fantastic social enterprises and charities that the Bank supports.”

As a Content Executive at Charity Bank, Elise creates a variety of content to share our impact and communicate our mission. Her work ranges from crafting case studies and videos to designing graphics and reports.

Elise studied History of Art at the University of St Andrews and earned a Master’s in Illustration from Falmouth University, which complements her skills in Marketing Communications. Outside of work, Elise enjoys playing netball, swimming, and pursuing her passion for drawing.

“The best part of my job is getting to know the people behind the organisations we support and raising awareness of our role in the social sector.I’m grateful to be part of an organisation that truly cares for its people as well as its customers.”

With over 20 years commercial lending experience, Adam has worked in the Ethical Banking sector for over 15 of those years. He specialises in Property Development and Syndicated Finance as well as our larger and more complex loans.

“Working with Charity Bank allows me to use my skills and experience to help our borrower deliver positive social impact and real social change.”

Katrina joined Charity Bank in June 2022 as a member of the HR team providing administrative support with all aspects of the HR processes in addition to coordinating the onboarding of new joiners and the delivery of our learning and development activities.

Toby became a Non-Executive Director of Charity Bank in December 2016. Toby is currently Group Chief Technology and Transformation Officer for Lowell.

Prior to Lowell, he held several senior roles at HSBC, including Chief of Staff and Head of Strategy for Global Private Banking at HSBC and Chief of Staff and Head of Strategy for Europe. Before HSBC he was at Lloyds Banking Group (‘LBG’), where he was Home Insurance Director and led a transformation of the Home Insurance business across LBG’s multiple brands and distribution channels increasing market share and improving customer service.

Toby was Director of LBG’s Group Chief Executive Office where he provided support and counsel to the Group CEO, Exec and Board during a period of significant restructuring and turnaround of the bank to profitability, dividends and selling government owned shares. Toby is a Chartered Accountant and has extensive financial services experience, having held leadership positions across insurance, private equity, leveraged finance, portfolio management, corporate banking, digital, treasury and trading.

He enjoys all sports and has coached youth and academy rugby for 16 years.

Neve’s role is to support all marketing activities and spread the message about the positive social impact of Charity Bank’s work. She is dedicated to amplifying the Bank’s mission, ensuring it reaches with a wide audience. Her career began in sports marketing, specialising in content creation & management for Premiership Rugby. Transitioning into banking allowed Neve to broaden her experience and learn a range of new marketing skills.

“I am excited to be part of the team at Charity Bank, where I can spread the word of our specialist lending to help organisations to continue to make a lasting impact in their communities. I also appreciate the flexibility of the work structure at Charity Bank, which allows me to try new hobbies and travel to new cities.

Outside of work, I enjoy running and spending time with my family. On days off, you’ll often find me enjoying a pub walk or baking something sweet.”

Sharon’s role is to guide and support our Borrowers through the loan process as efficiently and seamlessly as possible, in collaboration with other areas of the Bank and our professionals to allow timely completion and drawdown and to provide continued support.

“I joined Charity Bank in June 2015 after 30 years with Barclays in various roles including structured property and development finance. I feel privileged to have had the opportunity to work with so many invaluable organisations.

Outside of work I spend my time with my family and friends and my Staffy, Max. I enjoy gardening and going for walks in the woods at the end of my garden – it is full of wildlife and helps me relax.”

“I am responsible for guiding and assisting Charity Bank’s borrowers through the loan process, from agreement of the loan through to drawdown, and ensuring the process is as smooth as possible.”

Sue has over 3o years experience in the banking industry building her varied career with NatWest before joining Charity Bank in 2017. Her expertise lies with lending and providing an excellent customer experience.

Family life keeps Sue busy and she also enjoys swimming, walking, and gardening. Her happy place is the English Coastline and her garden.

Victoria joined Charity Bank on a temporary contract in late 2018 and became a permanent member of staff in 2019. Prior to joining Charity Bank, she spent most of the previous 26 years working in the Lloyd’s insurance market. Victoria has enjoyed the switch to working in a bank with a high social impact.

“I find it inspiring to be part of a team that helps so many organisations to make a difference. As an animal lover, I particularly enjoyed visiting Strength and Learning Through Horses in North London (pictured) to see how equine assisted therapy is helping troubled young people.

I enjoy swimming, walking and cooking. I also write commercial women’s fiction set in Italy under the pen name Victoria Springfield.”

“My role at the bank is to deliver effective company secretarial services for our Board, it’s Committees and Directors, and to support the Chief Executive and Executive Committee with effective governance.”

Kirsty joined Charity Bank in April 2013 after having a few different careers. She has gained well-rounded experience and deeper skills throughout her varied career. Through volunteering over the years, Kirsty has contributed to a larger social purpose and has made a valuable difference in the world we live.

Kirsty has travelled considerably and settled in Kent. She is an outdoorsy person and enjoys wildlife, trudging up craggy mountains and walking the coastal clifftops and beaches around the UK.

“Working at Charity Bank has always provided me with a ‘feel good’ factor. The interaction we have with customers is rewarding; and can include explaining how their money and savings accounts work, through to how their deposits support our borrowers.

“Many of our customers have been with us for years and they are all valued.”

Philippa joined Charity Bank in 2005 and has worked in financial services since 1979 before moving to the charitable sector in 1992. Philippa believes that providing a personal touch makes a world of difference and this sets Charity Bank apart from the mainstream financial institutions.

Throughout her banking career, Carolyn has previously worked in the city and has been working for Charity Bank since 2005. She relishes her role as Director of Impact Lending and in her spare time, Carolyn is a trustee/director of five organisations, including two Almshouses. Additionally, she serves as Chair of the Postcode Lottery Innovation Trust.

“I love working for Charity Bank in a frontline role. I spend my time meeting and talking with people, trying to help them with their funding needs and witnessing the social impact delivered.”

Jeremy joined Charity Bank in 2011. His role is to work with clients, helping them to evaluate the risks associated with loan finance, providing guidance and support throughout the loan application process and on an ongoing basis thereafter.

“During my time working at Charity Bank I have helped clients access in excess of £100m in Social Finance. It has been incredibly rewarding to see how this additional funding has helped them grow impact, income and support long term sustainability.”

Nora has been a member of Charity Bank since February 2008. Her extensive background spans both the social and financial sectors. She has served as a trustee for Migrateful, a charity that offers cookery classes taught by refugees and migrants on their journey to integration and volunteered with both Microfinance without Borders and Bankers without Borders.

“Working at Charity Bank allows me to combine my credit skills to support meaningful organisations and causes. As a mum, Charity Bank has supported me with flexible working arrangements, enabling me to maintain a healthy work-life balance. I value the supportive environment and the opportunity to make a positive impact through our financial services.”

I began my career in banking in 2015, starting as a cashier at Metro Bank before moving onto the Treasury Risk team, where I spent 7 years.

I joined Charity Bank as a Prudential Risk Manager in June 2024. My role is to oversee, monitor and challenge the financial and prudential risks at Charity Bank, so that the bank meets its regulatory and legal requirements.

I joined Charity Bank because the idea of “ethical banking” really spoke to me. It is a good feeling to know that the bank is supporting a lot of wonderful charities that might not have been able to get help from other lenders.

Rebecca is currently Head of Investment Management at Better Society Capital, a leading UK social impact investor focused on building an investment ecosystem that connects capital, expertise and ideas for better lives. Rebecca believes learning is essential to improve outcomes for people and the planet. She is the co-chair and an author of the CFA UK’s Certificate in Impact Investing which is the world’s first impact investment qualification.

Rebecca is also a member of Trust for London’s £360m Endowment Asset Allocation Committee and has previously been part of NatWest Social and Community Capital’s Credit Committee and a Trustee of UK Youth.

She has spent time at M&G on secondment helping to develop its impact investment strategy and the launch of a £5bn global sustainable and impact mandate. Prior to joining Better Society Capital, Rebecca worked in the social sector and in the UK Government including developing policies for green finance, low-income workers and community assets.

** Nominated by Big Society Capital

Ambreen was appointed as Non-Executive Director of Charity Bank in July 2021. She is the EDI champion on the Board and also sits on the Audit and Risk committee. With over 20 years experience in the not for profit sector, Ambreen brings knowledge of social policy and strategy development, communications, grant funding and social/evaluative research.

Ambreen currently works as a freelancer supporting a range of charities across the UK. She is passionate about social and racial justice and supporting lived experience expertise to be heard and valued. These themes run across her work as an Associate with Getting on Board (who support greater diversity of people in the charity governance space) and Institute for Voluntary Action Research; and in her non-executive role at Smallwood Trust, where she is championing a Board shadowing programme which aims to shift power to people with lived experience.  Ambreen also is an advisory group member for Migration Exchange.

From 2018-2020 Ambreen worked at the Design Council as Director of Policy, Research and Communications. Prior to the Design Council she worked for 12 years at the Big Lottery Fund (now National Lottery Community Fund) in both their evaluation and policy functions, ending her time there as Deputy Director of England, responsible for the development of a range of multi-million-pound grant funding programmes to the voluntary and community sector.