Meet the team

Get to know the passionate and dedicated individuals driving social change at Charity Bank.

Our People

At the heart of Charity Bank are dedicated people who work in a wide variety of specialties to support charities and social purpose organisations throughout the UK.

Alan Hodson

Chairman

Alan Hodson

Chairman

Alan Hodson was appointed as Chairman in May 2019. Alan retired from UBS in June 2005, having been the Global Head of Equities, a member of the Executive Committee of UBS Investment Bank and of the UBS AG Group Managing Board.

He has since held positions on a variety of financial and charity boards, including as Chairman of Trustees of the Great Ormond Street Hospital Children’s Charity.

Mark Howland

He/Him

Director of Marketing and Communications

Mark Howland

He/Him, Director of Marketing and Communications

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Mark has been at the forefront of marketing and communications strategies for Charity Bank for over 20 years, supporting its growth from a £6m pilot fund to a £350m+ impact-driven bank. His responsibilities extend to investor relations, social impact, and participation in the Net Zero working group. Mark holds a Professional Diploma in Digital Marketing, a BA Honours Degree, and a Chartered Postgraduate Diploma in Marketing.

His experience includes providing communications consultancy to the National Council for Persons with Disabilities in Kenya and volunteering in various capacities for social sector organizations. Additionally, Mark holds a Level 3 Certificate in Counselling Studies and is a qualified First Aider.

“My role is focused on raising awareness of how loans, savings, and investments can be powerful forces for good. I am continually inspired by the people behind the organisations we collaborate with, and it is a privilege to share the stories of how these charities and social enterprises are making a positive impact on lives.”

Micol Coetzee

She/Her

Finance Assistant

Micol Coetzee

She/Her, Finance Assistant

Micol is the Finance Assistant and is part of the Finance Team at Charity Bank. She finds the position interesting and varied. Micol has worked in Accounts & Finance most of her working career and enjoys it, however this is the first position she has held in the banking field and also her first charity related role.

“I enjoy working and building up relationships with my colleagues and suppliers. Working for a bank that loans and invests into the Charity sector is a bonus. Knowing that Charity Bank assists charities and organisations that need help the most makes me happy to be part of making a positive contribution towards them obtaining their goals.”

David Jones

Credit Manager

David Jones

Credit Manager

“In my role as Credit Manager, I ensure charities and social purpose organisations receive the funding they need to make a positive impact in their communities.”

David enjoys supporting charities and social enterprises in his role and is committed to fostering positive change through financial support at Charity Bank.

Natasha Breen

She/Her

Director of Human Resources

Natasha Breen

She/Her, Director of Human Resources

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Natasha joined Charity Bank in February 2014 as the HR Manager and has held various HR roles since then.

She is currently the Director of Human Resources, and is responsible for the strategic development of the HR function. Natasha oversees and manages all aspects of HR to create an engaged and empowered environment which maximises the performance and potential of all staff to enable Charity Bank to be a high performing, efficient and effective organisation in the delivery of its business strategy and objectives.

Natasha is an experienced HR generalist with over 20 years’ experience gained within Professional Services and Banking. She also holds a BA (hons) Degree in Employment Studies and Marketing and is CIPD qualified.

“Aside from work, I am a busy mum to two children and enjoy spending time with family and friends, walks in the countryside, yoga and going to the theatre.

I’m proud to be part of a company that is striving to create a workplace where everyone feels truly valued and respected. The four-day week has enhanced people’s work-life balance and the bank’s dedication diversity and inclusion really make Charity Bank stand out as a great place to work.”

 

David Taylor

He/Him

Senior Treasury and Prudential Policy Analyst

David Taylor

He/Him, Senior Treasury and Prudential Policy Analyst

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As the Senior Treasury Manager at Charity Bank, David’s primary responsibility is to assist the Head of Treasury in completing essential regulatory documents such as ILAAP, ICAAP, and the Recovery Plan.

Besides his treasury work, he also pursues his passion for running. David has been running a marathon every year since 2015, and still finds joy in it – “Running helps me to maintain my physical and mental health, challenge myself and set new goals.”

David started with Charity Bank in early 2023 and feels his days are varied and dynamic, involving tasks such as financial modelling, researching depositor behaviour, reading policies & regulations, and writing key sections of our regulatory documents. His role ensures the robustness of our stress tests and regulatory frameworks, which is critical for the bank’s longevity and mission fulfilment. David finds great reward in collaborating with a fantastic team on diverse projects to meet our ever-evolving business needs.

“Working at Charity Bank allows me to engage in challenging and rewarding work, while being part of an ethical organisation. I value seeing the tangible impact the bank has on communities through borrower visits and talks. The bank supports my professional growth by encouraging participation in industry courses and networking events. The four-day work week and remote working options are significant benefits that truly allow an excellent work-life balance. Our financing of charities and social enterprises highlights our commitment to serving underprivileged communities. It is a joy working in this supportive, respectful, and impactful environment!”

Stacey Buckingham

She/Her

Lending Services Manager

Stacey Buckingham

She/Her, Lending Services Manager

Justin Halls

Head of Savings Operations

Justin Halls

Head of Savings Operations

“My role as the Head of Savings Operations plays an important part in creating a lasting social change in our communities. The savings products we offer earn our customers a return whilst supporting the extraordinary work of charities and social enterprises across the UK. The values that Charity Bank and our customers hold inspires me on a daily basis.”

Justin has 20 years’ experience in the financial sector and for the last two years he has led the Charity Bank Savings Team in supporting deposit growth that in turn complements our lending activity.

Justin loves spending time with his family. When time allows Justin enjoys gym sessions and cycling. He is about to embark on learning Spanish which has been a long-term ambition.

Samantha Nichols

She/Her

Lending Services Officer

Samantha Nichols

Samantha Nichols

She/Her, Lending Services Officer

Samantha’s role involves overseeing the drawdowns and repayments for the Bank. With a keen eye for detail and a commitment to ensuring smooth financial transactions, she makes sure that borrowers receive the necessary funds promptly and that repayments are managed efficiently. Samantha’s expertise contributes to the bank’s mission of supporting positive social impact through responsible lending.

“I am new to the Banking sector but I couldn’t think of a better organisation to be a part of. A vital part of understanding our customers is being able to visit and see what they do. I was lucky enough to have the chance to visit Strength and Learning Through Horses to witness how they include horses in their work to support children to overcome issues outside of a typical schooling environment. Being able to watch some of the activities and hear from the staff and students was an amazing opportunity.”

Scott Mclaren

Compliance Officer

Scott Mclaren

Compliance Officer

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Scott is a Compliance Officer at Charity Bank, within the Compliance team. He assesses the effectiveness of policies, procedures, associated controls designed to mitigate risk, and reporting of relevant MI. Scott’s role also includes the ongoing assessment of regulatory developments and assessment of the impact these have on the Bank. He is also involved with aspects of Financial Crime and works closely with Charity Bank’s MLRO.

“I enjoy the sense of family that is fostered within Charity Bank, even though we are a small Bank (but growing!). The ability to talk to senior stakeholders from a social or workplace setting is also a refreshing change.

The Compliance role keeps me on my toes with an environment that is changing constantly, allowing me to have a presence in all aspects of the bank and really understand what drives each team. Charity Bank’s unique environment really allows us to take the customers on the journey with us and help as many great causes as possible.”

Helen Shergold

Savings Administrator

Helen Shergold

Savings Administrator

Helen is part of the savings team and her role is to carry out administrative duties, assist our customers and to help people who are looking to open accounts.

Helen has worked within the charity sector for fifteen years and has previously worked for CAF Bank and Cancer Research UK.

“I enjoy helping new customers find the right investment for their needs and find Charity Bank’s values align with my own. I also enjoy working in a collaborative and friendly team. In my spare time I like socialising, music and yoga.”

David Brinsford

Lending Manager

David Brinsford

Lending Manager

David joined Charity Bank in 2020, but his association with the Bank goes back to it’s formative years when he formed a strong working relationship with it as part of the NatWest Charities Team in London. He is now delighted to be part of the Impact Lending Team helping organisations to fulfil their mission.

David’s role is to navigate our borrowers through their loan journey acting as their main point of contact from gathering of information, right through to getting the loan finance they require put in place.

“The best part of my role is meeting our customers and seeing first hand the impact they create in their particular area. Nothing beats seeing an organisation delivering meaningful social impact.”

Bernie Teggart

She/Her

Impact Lending Manager

Bernie Teggart

She/Her, Impact Lending Manager

Bernie joined the bank in 2017, bringing with her a wealth of experience from her previous roles. Before this, she spent a decade at Ulster Bank and also worked at PwC, which laid the foundation for her career. Throughout Bernie’s career, she’s had the privilege of working with a diverse customer base across Northern Ireland and mainland UK. Her clients have included faith-based organisations, housing associations, specialist care organisations, and homeless charities.

“I love Charity Bank and all that we represent – The impact of the loans we provide is immense. The charities and organisations we support are changing the lives of so many people.”

Daniel Wilson-Dodd

He/Him

Head of Social Investment Solutions

Daniel Wilson-Dodd

He/Him, Head of Social Investment Solutions

“My team focuses on providing investment to smaller charities and social enterprise delivering positive social impact in the UK. We manage all Charity Bank investments under £500,000, including our innovative programs which provide grants, unsecured loans and other support. We passionately believe that smaller localized organizations can provide the most impactful solutions to social issues. It is a pleasure to work in a team focused on helping charities and social enterprises delivery their plans.”

Daniel has worked in the social investment space for over 15 years. He joined the bank in 2021, having previously been deputy-CEO at a leading UK Social Investor. Daniel was the former non-executive director for London Community Land Trust and EJAF Social Impact CIC (part of the wider Elton John Aids Foundation), as well as founder of the East Wick Growth Fund, a local level social investment program.

Sarah Dunstall

She/Her

Assistant Financial Accountant

Sarah Dunstall

She/Her, Assistant Financial Accountant

Sarah’s role mainly focuses around the monthly accounts and budgets. She has worked in Finance for around 20 years and but this is her first job in banking. Sarah’s previous roles have been in the Media/Advertising industry.

John Murray

He/Him

Senior Lending Manager – Green Lead

John Murray

He/Him, Senior Lending Manager – Green Lead

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As an experienced banking and social investment professional, John is passionate about enabling social enterprise, charities and community organisations to fulfil their potential for growth and maximise their community and social impact.

His current role focuses on the provision of blended loan and grant finance to support Charities with energy efficiency improvements. This funding directly supports their ambitions to reach net zero, reduce their carbon footprint and utility bills and most important provide better residential, working and social environments.

“The main parts of my role that I enjoy the most are seeing charities, social enterprises and social organisations develop and grow. I also find the social impact being delivered by our customers and their diversity to be very rewarding.”

Eileen Goddard

She/Her

Facilities Officer

Eileen Goddard

She/Her, Facilities Officer

Eileen’s background is facilities and office management and she enjoys the variety the role brings as no two days are the same.

“Making sure that our lovely Charity Bank staff have a safe and comfortable environment to work in is important and I take pride in being a part of making that happen.

It’s nice to go home at the end of your working day knowing you have been a part of something good.”

Thomas Ralph

He/Him

Chief Risk Officer

Thomas Ralph

He/Him, Chief Risk Officer

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I’m the Chief Risk Officer at Charity Bank. With my team, I’m responsible for overseeing the risks taken by the bank’s departments, and keeping us in line with the many rules and regulations a bank must follow. We also work on preventing the bank from being used as a tool in financial crime, and make sure the personal data of our customers and staff is properly protected. There’s rarely a dull moment in risk management and every day is varied – which is great as it means you don’t get stuck in a rut! I’ve been involved in risk management for most of my career since 2006, working at Metro Bank, Lloyds Banking Group, and EY before coming to Charity Bank.

‘The part I enjoy most about working at Charity Bank is being able to work for an organisation that really makes a difference. I love to see what the financial support we give can do for charities and social sector organisations. On top of that, my friendly, supportive, wonderful colleagues are genuinely great to work with.

Andrea Collard

She/Her

Savings Officer

Andrea Collard

She/Her, Savings Officer

Andrea is a Savings Officer at Charity Bank. Her role involves opening new savings accounts and maintaining existing relationships. Andrea works alongside the Head of Savings Operations to manage the team and workflow.

“Having been in banking my whole working life, joining Charity Bank in 2017 was a breath of fresh air. Working for a bank whose mission is to make a difference in the communities we live in was such a different outlook to what I was used to.”

Justin Hort

Director of Operations & Savings

Justin Hort

Director of Operations & Savings

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“My role is responsible for the strategy and delivery of the Operations functions of the Bank including: Savings, IT, Operational Resilience, Project Management, Data governance and Facilities infrastructure with the aim of delivering an efficient and effective operating platform to support our customer engagement and from which sustainable future growth can be achieved.”

Justin is an experienced accredited banker who spent sixteen years of his banking career with National Westminster Bank where his roles included leading teams with the responsibility for meeting the savings and lending needs of businesses and charities, developing new products/workflows and delivering regional projects which included IT systems and adherence to new and/or updated regulatory frameworks.

Justin joined Charity Bank in December 2014 where he has developed suites of savings accounts for private individuals, businesses, credit unions and charities that can be applied for online. These accounts allow Charity Bank savers to ‘save for good’, supporting the extraordinary work of UK charities and social enterprises. Justin was also a key member of team which implemented the Bank’s new core banking system and since has continued by chairing the Business Review Process considering all bank-wide systems and processes.

Outside of work he is a keen sportsman and has previously supported a number of sports charities, as they sought to make key sports such as cricket and football more inclusive to all.

When away from the Bank his time is also spent travelling/sightseeing and cycling which has been known to include pit-stops taking in a beer garden or two!

Caspar Mackay

Director of Credit

Caspar Mackay

Director of Credit

“My role is to support the Banking team in lending to social sector organisations. More than ever, people are dependent on these organisations for critical services.

“It is a great privilege to support the social sector and work for a bank for good.”

Caspar joined Charity Bank in June 2014, prior to which he worked for Big Issue Invest Limited, the social investment arm of The Big Issue Group, and HSBC. He has an MA from St Andrews University and MBA from INSEAD.

Caspar enjoys long walks, running, skiing, gardening, and travel.

Matt Keyes

Portfolio Manager

Matt has worked in finance for over twenty years and has previously worked for the Co-operative Bank and Unity Trust Bank in the third sector. He currently works on the Portfolio Management Team, managing borrower relationships on a day-to-day basis.

“I enjoy working for Charity Bank as you can see the benefits to the charities and non-profits that we lend to and that we are making a difference to people’s lives. It’s also great to work for an organisation that shares so many of my own values.”

Joe Kelly

He/Him

Senior Marketing Manager

Joe Kelly

He/Him, Senior Marketing Manager

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Joe is the Senior Marketing Manager at Charity Bank. In his role, every day is different, from working on digital projects and events to meeting the charities and social purpose organisations we work with and telling their stories.

“As a football fan (Liverpool FC for me!) and someone who had access to similar sporting programmes in Merseyside, the work the Foundation of Light (pictured) does really resonates with me. I’m proud that Charity Bank has been able to help them on their journey as they serve the local community, and as the official charity of Sunderland AFC doing vital work helping people of all ages develop life long skills.”

Jacqueline Murray

Head of Regulatory and Liquidity

Jacqueline Murray

Head of Regulatory and Liquidity

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